How we handle your account and data
We require identity verification when you open your account and make your first withdrawal. Your personal details — name, email, phone number and payment method — are stored securely and used only for account access, payment processing and fraud prevention. Withdrawal requests are verified against your
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registered identity before funds leave our system. Deposits via DANA, OVO, GoPay and QRIS are logged for your account history. Where local law permits, we retain account records for dispute resolution and regulatory compliance. You can request access to, or correction of, your personal data through
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our support channels.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.